Privacy Policy for Quid

Last Updated: 07/07/2024

Quid ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our ecommerce mobile app ("App"). It also explains your rights regarding your personal data.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you use the App, we may collect personal information that you provide to us, including but not limited to:

• Name
• Email address
• Billing and shipping address
• Payment details (processed via third-party payment providers)
• Phone number
• Username and password

b. Automatically Collected Information

When you use the App, we automatically collect certain information about your device and how you interact with the App, including:

• IP address
• Device type, operating system, and browser type
• Usage data, including pages viewed, interactions, and time spent on the App
• Cookies and similar tracking technologies (see section on Cookies below)

c. Location Data

With your consent, we may collect and process location information to improve the user experience and provide location-based services.

2. How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your account or orders
• To improve the App and your user experience
• To comply with legal obligations
• To send you marketing communications, with your consent
• To detect, prevent, and address technical issues or fraud

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We use third-party service providers to help operate the App and provide our services, such as payment processors, delivery services, and IT support.
• Legal Obligations: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the App. These may include:

• Essential Cookies: Required for the App to function properly.
• Performance Cookies: Help us understand how users interact with the App.
• Targeting Cookies: Used to deliver relevant advertisements based on your interests.

You can manage your cookie preferences through your device or browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under the UK General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, including:

• Right of Access: You can request access to your personal data that we hold.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.
• Right to Data Portability: You can request that we transfer your data to another organization.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

7. Security of Your Data

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: admin@shopquid.com
• Address: 27 Cranswick Grove, UK

Thank you for using Quid.